[vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image=”15563″ background_image_as_pattern=”without_pattern” css_animation=””][vc_column width=”1/2″][vc_raw_html]JTNDYnIlM0UlM0NiciUzRSUzQ2JyJTNFJTNDYnIlM0U=[/vc_raw_html][vc_raw_html]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[/vc_raw_html][/vc_column][vc_column width=”1/2″][vc_raw_html]JTNDYnIlM0UlM0NiciUzRSUzQ2JyJTNF[/vc_raw_html][vc_column_text][gravityform id=”1″ title=”false” description=”false”][/vc_column_text][/vc_column][/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”center” background_image_as_pattern=”without_pattern” padding_top=”25″ padding_bottom=”25″ css_animation=””][vc_column]
TECHNOLOGY ASSURANCE SERVICES
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Technology doesn’t have to be a hassle.
Let our service desk experts handle your technology questions.
With CIT’s Technology Assurance Service (TAS-Help Desk) you can be assured your business will be supported with local techs that have direct knowledge of your company’s IT. Everyone wants fast, expert answers when unexpected problems come up. We’re ready, able and eager to give you the technical assistance you need.
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Live Support 24/7
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Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.
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Swift Issue Resolution
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Our Service Desk is staffed by seasoned technicians with a minimum of two-years’ experience resolving app, desktop and network issues. When you call, you can count on our reliable top-tier support.
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MS Office Expertise
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All Service Desk technicians are certified Microsoft Office professionals and fully qualified to deliver expert support for Word, Excel, PowerPoint and Outlook.
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Customer Recognition
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Each time one of your users calls the Service Desk, our technician automatically sees your unique customer profile so we can move more quickly to correct your problems.
[/vc_column_text][vc_separator type=”transparent” up=”14″ down=”0″][/vc_column][/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” anchor=”Offered Services” angled_section=”no” text_align=”center” background_image_as_pattern=”without_pattern” padding_bottom=”10″ css_animation=””][vc_column][vc_empty_space][vc_column_text]
OFFERED SERVICES
[/vc_column_text][vc_separator type=”small” position=”center” color=”#005094″ thickness=”4″ width=”61″ up=”15″ down=”15″][vc_tabs style=”vertical_left” el_class=”title_left_align”][vc_tab title=”Full Service IT Support” tab_id=”1430739681724-3-5″][vc_single_image image=”15539″ img_size=”full” alignment=”center” qode_css_animation=”element_from_right”][vc_separator type=”transparent” up=”12″ down=”0″][vc_column_text]Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 service desk support for users, and business continuity solutions to ensure your company is spared for any possible disruption.
Our Service Desk support includes:
- PC and network troubleshooting
- Handheld device configuration and troubleshooting
- Popular applications for business
- Administrative tasks
- Software installations
- Virus/spyware removal
- File/folder restores
[/vc_column_text][vc_separator type=”transparent” up=”50″ down=”0″][/vc_tab][vc_tab title=”Maintaining Productivity” tab_id=”d74b3a8d-f1d1-1″][vc_single_image image=”15553″ img_size=”full” alignment=”center” qode_css_animation=”element_from_right”][vc_separator type=”transparent” up=”12″ down=”0″][vc_column_text]Not every issue is a major catastrophe … until it keeps you from doing your job. We’re more than happy to help you with administrative IT functions like:
- Resetting passwords
- Unlocking accounts
- Creating user accounts and groups
- Setting file and folder permissions
No problem is too small to worry about when it’s yours![/vc_column_text][vc_separator type=”transparent” up=”50″ down=”0″][/vc_tab][vc_tab title=”We know Apps” tab_id=”1430739489637-2-6″][vc_single_image image=”15555″ img_size=”full” alignment=”center” qode_css_animation=”element_from_right”][vc_separator type=”transparent” thickness=”12″][vc_column_text]Our Service Desk supports popular applications for:
- Desktop Publishing
- Graphics
- Office Productivity Suites
- Browsers
- Anti-Virus
- Word Processing
- Database
- Domains
- PC and Network
- Desktop Operating Systems
- Wireless Devices
[/vc_column_text][vc_separator type=”transparent” up=”50″ down=”0″][/vc_tab][vc_tab title=”Easy to Reach Help” tab_id=”38aca7a5-367d-8″][vc_single_image image=”15551″ img_size=”full” alignment=”center” qode_css_animation=”element_from_right”][vc_separator type=”transparent” thickness=”12″][vc_column_text]You’re on a deadline and a client is getting antsy, or you’re putting the finishing touches on a sales presentation. Suddenly, a vital piece of technology goes haywire. What do you do? Call the software maker? The hardware manufacturer? Do you try Google for an answer?
Assistance Is Just a Phone Call Away
Located in the U.S. and staffed by knowledgeable and well-trained IT customer-care specialists, our IT Service Desk is ready and available to quickly address your needs. Whether it’s a device, a software issue, or a problem with your network, our team will stick with you until a solution is found. From the moment your call is answered, you’ll know you’ve got the right person on the line and that you’re our top priority.
So go ahead. Put your frustrations on hold … and bring your technical problems to us![/vc_column_text][vc_separator type=”transparent” up=”50″ down=”0″][/vc_tab][/vc_tabs][/vc_column][/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” anchor=”Why CIT” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” background_color=”#eeeeee” padding_top=”76″ padding_bottom=”65″ css_animation=””][vc_column width=”5/6″ offset=”vc_col-lg-offset-1 vc_col-lg-10 vc_col-md-offset-1 vc_col-md-10 vc_col-sm-offset-1 vc_col-xs-12″][vc_column_text]
WHY CHOOSE CIT
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We deliver proactive IT solutions for small and medium businesses through a rigorous process that involves qualified engineers with an average of eleven years of industry experience. We deliver technology solutions in a repeatable framework using open standards that ensure measurable results for clients. As a result, companies are able to protect themselves from risk, are confident that IT will support their business goals and objectives, and realize greater peace of mind knowing that their systems are scalable. We’ve been doing this for over 15 years and to date have more than 200 customers.
What if you could:
- Work with a company that takes time to understand your business and ensure that IT systems are designed to support your business goals
- Work with a single partner that could build a strategic road map and demonstrate to you how technology can improve your internal business processes and increase your competitiveness
- Help you manage your IT within an agreed budget making IT less of an unpredictable cost
- Know 90% of your IT costs for the coming year and remove many risks and variables
- Receive local support 24/7 and have someone who is there for you when a problem occurs
- Have your IT systems monitored around the clock, from U.S. domestic data centers by CIT personnel
- Have many problems identified and corrected before business productivity is impacted
- Have access to the expertise and resources you need to support your IT team
- Have support tailored to your needs and delivered on a predictable basis
- Have the data to drive and support IT spending decisions and design choices.
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CONTACT US TODAY
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Have any questions? Please feel free to contact us online via the form below or by phone at the number listed. We look forward to hearing from you!
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2424 North Davidson St.
Suite 111
Charlotte, NC 28205
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Phone 704 . 392 . 3031
Toll Free 888 . 674 . 7935
Fax 704 . 392 . 3172
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www.corp-infotech.com
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